FD Shop
Serviceline: 03450 212688
  07720 845994

General: info@ukbroadband-advisor.co.uk

Affilate: fd@ukbroadband-advisor.co.uk

  Click Here To Contact Us






Terms & Conditions

Any individual or organization, if accepting our services, should be aware and observe the following terms and conditions. These terms and conditions are suitable for customers in UK and governed by UK law.
1. Our Work

1.1 Flying Dragon Ltd is a UK telecommunication service centre, registered in UK Company house, service covering all UK ,
1.2 Our servicing programs, mainly home broadband (cable and ADSL) and mobile broadband, also include internet, landline, DTV, facing all Chinese people living in different areas of UK and having different wishes and requirements, providing free services of telecommunication on the programs of home broadband, business broadband, short term broadband, mobile broadband, landline, DTV, mobile, and also offering you many options to choose.
1.3 Our working content is comprehensive telecommunication services, combining information guidance, service check, program promotion, service ordering, installation, and use.
1.4 Our service style: telephone, website, face to face. Considering service cost, we mainly use the former two kinds. You can directly ask and get our services by telephone and email., you can also visit our website to find and get your required service.
1.5 Our comprehensive work comes from our service aims- “Customer's requirement is our job” .

2. Copy Right of the Website & Its Use

2.1 Chinese-English bi-lingual website: www.ukbroadband-advisor.co.uk , is an important Service tool of Flying Dragon Ltd.
2.2 All the copy right of texts, images, web pages and designs in the website belongs to Flying Dragon Ltd.
2.3 Any individual or organization is not allowed to use the provided information for resale, wholesale or other business purposes; not allowed to copy or change any contents of the website; and not allowed to copy, save or publish full or part of the contents of the website in any way unless acquiring authorization from Flying Dragon Ltd in advice
2.4 This website is designed for using in UK . It can not be used in legally restricted countries. All service programs, prices and service guidance the website provides only apply in UK unless extra specified. All external links of the website should take risk by themselves.

3. Service Information of the Website
3.1 Based on our service purposes, we will make our great efforts to provide customers with comprehensive and latest information for UK telecommunication sector on home broadband, DTV, landline, mobile, mobile broadband etc so as to meet different requirements from different customers.
3.2 We promote any service program according to the fact. We will make sure the information provided is objective and accurate. We will take reasonable measures regularly to update the information of the website to ensure it is accurate and latest.
3.3 Because of some uncontrollable objective or subjective factors, sometimes we can not guarantee the information is completely accurate and latest.
Much of the information of the website is provided by the third parties. They may change their information at any time without any notice to us. As a result, after you view some information on our website, you need to know their terms and conditions, carefully access and confirm the accuracy of the chosen information from the aspects of programs, price, benefit, terms, conditions, discount etc.
4. Limitation of Liability
4.1 we do not own every thing in our website. We do not have rights of explanation, sales and supply.
4.2 It is up to you to choose which way to get our services. Whichever way you choose, we will have obligation and responsibility to give you sincere, patient, objective guidance and reasonable help
4.3 Final judgement is up to you to make sure if the services are satisfactory, if they are suitable for your using purpose and if the prices is reasonable. We just provide objective enquiry for reference.
4.4 In whatever way you choose to get your services, if any unpleasant problems occur such as service return, technique support, over charge, you must contact the relevant department of the provider directly to get your problem resolved. We do not take any responsibility for the conflict between you and your service provider, but we can provide reasonable and truthful guidance. Please understand that doing this is to respect UK data protect policy.
4.5 We do not take responsibility for any loss caused by mistakes of the final service provider or transferring service.
4.6 We do not take responsibility for any loss caused by final provider.
4.7 We do not assess or review the content of other linked websites, and therefore we do not take any responsibility if they provide inaccurate, incomplete on misleading information.
4.8 Extra cases: if you meet difficulties when using our website by yourself, you can contact us for guidance and help by email or call so as to get your service. We will take responsibility for certain degree. However, for some uncontrollable situation, such as the date and status to get your service, after-sales quality and after-sales mistakes, we do not take responsibility. We will make efforts to provide necessary help and guidance.
5. Age and Capability
Any person, who wants to accept our service, should be over 18 years old and have ability to take their responsibility and obligation for the services they order.
6. Dispute Resolution
6.1 We are always seeking for satisfactory service. We hope, through our work, you can reduce time and cost for the service. We are sincere to every trustee and definitely protect every trustee's interest. However, we can not completely avoid some normal unpleasant problem occur.
6.2 If you in any case meet unpleasant problems, keep calm down, and then reasonably analyse reasons and responsibility. Welcome you calmly and reasonably write down your problems and ideas through email. We will give you a sincere and responsible feedback. If you need, we will help you to analyse the problem you meet, provide you with reasonable way and necessary information.
If you think we have misused your information, or we should take some responsibility for the loss made, please inform us through our email.
6.3 At any cases, we can not accept and bear rude and unreasonable behaviour. Any dispute can be resolved by negotiation. In the event that a negotiated settlement cannot be reached, the parties agree to attempt to settle it by mediation in accordance with the model procedure of the Centre for Dispute Resolution. Neither party may commence court proceedings nor arbitration proceedings until the negotiation and mediation processes have been exhausted without a settlement being reached and irrevocably agreed to by the parties.
7. Governing Law
These terms and conditions are governed by English Law. The ukbroadband-advisor.co.uk website is designed for use in the United Kingdom and you must not use the service in countries where it is restricted or prohibited by local legislation.
Copyright @ ukbroadband-adviser.co.uk 2006. All Rights Reserved. | About Us | Contact Us | Guides | News | Terms&Conditions | Privacy Policy | Join Us