3.1 Based on our service purposes, we will make our great efforts to provide customers with comprehensive and latest information for UK telecommunication sector on home broadband, DTV, landline, mobile, mobile broadband etc so as to meet different requirements from different customers.
3.2 We promote any service program according to the fact. We will make sure the information provided is objective and accurate. We will take reasonable measures regularly to update the information of the website to ensure it is accurate and latest.
3.3 Because of some uncontrollable objective or subjective factors, sometimes we can not guarantee the information is completely accurate and latest.
3.4 Much of the information of the website is provided by the third parties. They may change their information at any time without any notice to us. As a result, after you view some information on our website, you need to know their terms and conditions, carefully access and confirm the accuracy of the chosen information from the aspects of programs, price, benefit, terms, conditions, discount etc.

6.1. We always pursue perfect and satisfactory services, and strive to provide you with accurate project information and fair services. We hope that through our work, you can reduce the time and financial cost of obtaining services. We are loyal to each client, but we cannot avoid some common unpleasant problems in telecommunications services.
6.2. If you encounter any unpleasant problems, you must remain calm and rationally analyze the reasons and responsibilities of the incident. If you need our advice and help, we welcome you to write your questions and ideas calmly and rationally via email. Our email info@ukbroadband-advisor.co.uk. Please provide as much information as possible in the letter including your contact information, so that we can give you feedback in a timely and effective manner.
6.3. After receiving your complaint letter, we will endeavor to reply to you within three working days. If it is determined that your question is related to our services, we will deal with it as quickly as possible and give you a formal, honest and responsible response.
6.4. We do not accept and tolerate any rudeness and brutality under any circumstances. Any disputes can be resolved through discussion between the two parties. If no agreement can be reached, it can be further submitted to the regulating agency for resolution. Legal procedures can be resorted to when negotiation and mediation are ineffective.